Service

Service and maintenance

Service

We like to invest in long-term relationships. Our involvement in your production process does not stop once we have installed your new Eisenkolb machine:

  • For optimal productiveness, we train operators according to personalized and goal-oriented programs.
  • Our sales and service partners operate in the same time zones, allowing easy and quick contact.
  • Our help desk can examine, optimize, and adjust equipment from a distance.
  • If you have questions, it is easy to contact our helpdesk via Skype (only by appointment).
  • Where circumstances require, we send flexible service technicians to you.

In other words, we assist you on all fronts, in order to keep efficiency high and the yield of your production process at optimal levels.

 

Please contact our technical helpdesk for questions about your Eisenkolb machine(s) or to schedule a service technician for your maintenance/problem:

Telephone: +31 (0)88 386 80 02
E-mail:  helpdesk@eisenkolb.com